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2024
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Invention
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System and method for testing real-time communications between browsers and contact centers.
A s... |
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Invention
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Monitoring and testing of web real-time communications (webrtc) sessions.
A system and method fo... |
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Invention
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System and methods for an automated chatbot testing platform.
A system and method for automated ... |
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Invention
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System and method for contact center fault diagnostics.
A system and methods for contact center ... |
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Invention
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System and method for autogenerated synthetic operational customer satisfaction scoring and analy... |
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Invention
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System and methods for automated customer response system mapping and duplication.
A system and ... |
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2023
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Invention
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System and method for testing real-time communications between browsers and contact centers. A sy... |
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Invention
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System and methods for monitoring and testing real-time communications between web browsers and c... |
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Invention
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System and method for contact center fault diagnostics. A system and methods for contact center f... |
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Invention
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System and methods for chatbot and search engine integration. A system and method for chatbot and... |
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Invention
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System and methods for an automated chatbot testing platform. A system and method for automated c... |
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2022
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Invention
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System and method for testing of automated contact center customer response systems. A system and... |
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Invention
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System and methods for operating and testing real-time communications between web browsers and co... |
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Invention
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System and methods for automated customer response system mapping and duplication. A system and m... |
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Invention
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Telephone connector to audio connector mapping and leveling device. A system and methods for adap... |
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Invention
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System and method for automated end-to-end web interaction testing. A system for flexible and sca... |
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2021
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Invention
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Mobile dashboard for automated contact center testing. A mobile dashboard for automated contact c... |
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Invention
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Automated multi-channel customer journey testing. A system and method for automated multi-channel... |
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Invention
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System and method for interactivity testing of text-based customer communications. A system and m... |
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2020
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Invention
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System and method for synthesizing automated test cases from natural interactions. A system for s... |
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Invention
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System and method for integrated cx-ax contact center testing. A system comprising a call center,... |
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2019
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Invention
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Automated contact center customer mobile device client infrastructure testing. An automated conta... |
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Invention
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System and method for automated contact center agent workstation testing. A system for automated ... |
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Invention
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Case-based automated email testing.
A system for case-based automated email testing, comprising ... |
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Invention
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System and method for automated thin client contact center agent desktop testing. A system for ce... |
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Invention
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Interactive voice response system crawler.
A system for interactive voice response system crawli... |
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2017
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Invention
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Case-based automated email testing. A system for case-based automated email testing, comprising a... |
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Invention
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Automated sms regression and functional testing.
A system and method for automated SMS regressio... |
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Invention
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Bi-directional audio generation device for speech quality assessment of telephony networks and sp... |
