A method of transcript presentation may include obtaining, at a device, transcript data that includes a transcription of audio data. The method may also include presenting, by a display of the device, the transcript data and obtaining, at the device, a revision to the transcript data. The method may further include obtaining an indication of a change to the presentation on the display of the device and in response to the indication of the change to the presentation, presenting, by the device, the revision.
A method may include obtaining a text string that is a transcription of audio data and selecting a sequence of words from the text string as a first word sequence. The method may further include encrypting the first word sequence and comparing the encrypted first word sequence to multiple encrypted word sequences. Each of the multiple encrypted word sequences may be associated with a corresponding one of multiple counters. The method may also include in response to the encrypted first word sequence corresponding to one of the multiple encrypted word sequences based on the comparison, incrementing a counter of the multiple counters associated with the one of the multiple encrypted word sequences and adapting a language model of an automatic transcription system using the multiple encrypted word sequences and the multiple counters.
A method may include obtaining first audio data of a communication session between a first device and a second device and obtaining, during the communication session, a first text string that is a transcription of the first audio data. The method may further include directing the first text string to the first device for presentation of the first text string during the communication session and obtaining, during the communication session, a second text string that is a transcription of the first audio data. The method may further include comparing a first accuracy score of the first word to a second accuracy score of the second word and in response to a difference between the first accuracy score and the second accuracy score satisfying a threshold, directing the second word to the first device to replace the first word in the first location as displayed by the first device.
A method may include obtaining audio originating at a remote device during a communication session conducted between a first device and the remote device and obtaining a transcription of the audio. The method may also include processing the audio to generate processed audio. In some embodiments, the audio may be processed by a neural network that is trained with respect to an analog voice network and the processed audio may be formatted with respect to communication over the analog voice network. The method may further include processing the transcription to generate a processed transcription that is formatted with respect to communication over the analog voice network and multiplexing the processed audio with the processed transcription to obtain combined data. The method may also include communicating, to the first device during the communication session, the combined data over a same communication channel of the analog voice network.
G10L 25/30 - Techniques d'analyses de la parole ou de la voix qui ne se limitent pas à un seul des groupes caractérisées par la technique d’analyse utilisant des réseaux neuronaux
G10L 15/16 - Classement ou recherche de la parole utilisant des réseaux neuronaux artificiels
A method may include obtaining first audio data originating at a first device during a communication session between the first device and a second device. The method may also include obtaining an availability of revoiced transcription units in a transcription system and in response to establishment of the communication session, selecting, based on the availability of revoiced transcription units, a revoiced transcription unit instead of a non-revoiced transcription unit to generate a transcript of the first audio data. The method may also include obtaining revoiced audio generated by a revoicing of the first audio data by a captioning assistant and generating a transcription of the revoiced audio using an automatic speech recognition system. The method may further include in response to selecting the re voiced transcription unit, directing the transcription of the revoiced audio to the second device as the transcript of the first audio data.
A method may include obtaining first audio data originating at a first device during a communication session between the first device and a second device. The method may also include obtaining a first text string that is a transcription of the first audio data, where the first text string may be generated using automatic speech recognition technology using the first audio data. The method may also include obtaining a second text string that is a transcription of second audio data, where the second audio data may include a revoicing of the first audio data by a captioning assistant and the second text string may be generated by the automatic speech recognition technology using the second audio data. The method may further include generating an output text string from the first text string and the second text string and using the output text string as a transcription of the speech.
A method may include obtaining first audio data of a first communication session between a first and second device and during the first communication session, obtaining a first text string that is a transcription of the first audio data and training a model of an automatic speech recognition system using the first text string and the first audio data. The method may further include in response to completion of the training, deleting the first audio data and the first text string and after deleting the first audio data and the first text string, obtaining second audio data of a second communication session between a third and fourth device and during the second communication session obtaining a second text string that is a transcription of the second audio data and further training the model of the automatic speech recognition system using the second text string and the second audio data.
G10L 15/26 - Systèmes de synthèse de texte à partir de la parole
G10L 15/06 - Création de gabarits de référence; Entraînement des systèmes de reconnaissance de la parole, p.ex. adaptation aux caractéristiques de la voix du locuteur
G10L 15/28 - Reconnaissance de la parole - Détails de structure des systèmes de reconnaissance de la parole
G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p.ex. dialogue homme-machine
A method may include obtaining first audio data of a communication session between a first device and a second device, obtaining a text string that is a transcription of the first audio data, and selecting a contiguous sequence of words from the text string as a first word sequence. The method may further include comparing the first word sequence to multiple word sequences obtained before the communication session and in response to the first word sequence corresponding to one of the multiple word sequences, incrementing a counter of multiple counters associated with the one of the multiple word sequences. The method may also include deleting the text string and the first word sequence and training and after deleting the text string and the first word sequence, training a language model of an automatic transcription system using the multiple word sequences and the multiple counters. The method is for estimating n-gram statistics based on the communication and provides data protection mechanisms for private data.
G10L 15/26 - Systèmes de synthèse de texte à partir de la parole
G10L 15/06 - Création de gabarits de référence; Entraînement des systèmes de reconnaissance de la parole, p.ex. adaptation aux caractéristiques de la voix du locuteur
A method to transcribe communications may include obtaining audio data originating at a first device during a communication session between the first device and a second device and providing the audio data to an automated speech recognition system configured to transcribe the audio data. The method may further include obtaining multiple hypothesis transcriptions generated by the automated speech recognition system. Each of the multiple hypothesis transcriptions may include one or more words determined by the automated speech recognition system to be a transcription of a portion of the audio data. The method may further include determining one or more consistent words that are included in two or more of the multiple hypothesis transcriptions and in response to determining the one or more consistent words, providing the one or more consistent words to the second device for presentation of the one or more consistent words by the second device.
G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p.ex. dialogue homme-machine
G10L 15/26 - Systèmes de synthèse de texte à partir de la parole
G10L 25/48 - Techniques d'analyses de la parole ou de la voix qui ne se limitent pas à un seul des groupes spécialement adaptées pour un usage particulier
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
According to one or more aspects of the present disclosure, operations related to providing transcriptions may include obtaining a first transcription of first audio obtained by a first device during a communication session conducted between the first device and a second device. The operations may further include providing the first transcription for presentation of the first transcription by a display device during the communication session. In addition, the operations may include providing, in response to a transcription quality indication, a second transcription of second audio obtained by the second device during the communication session for presentation of the second transcription by the display device during the communication session.
The present application includes operations related to routing communications. In some embodiments, the operations may include receiving, from a third-party communication address, an incoming communication directed toward a general communication address associated with a communication system. The operations may also include routing the incoming communication to a specific communication address associated with the communication system instead of to the general communication address based on a previous outgoing communication being from the specific communication address and being directed toward the third-party communication address.
H04L 12/707 - Prévention ou récupération du défaut de routage, p.ex. reroutage, redondance de route "virtual router redundancy protocol" [VRRP] ou "hot standby router protocol" [HSRP] par redondance des chemins d’accès
According to one or more aspects of the present disclosure, operations may include conducting, by a host device, first communication with a first device over a first network. The operations may further include conducting, by the host device based on the first communication, second communication with the first device over a second network when the first device is disconnected from the first network. The operations may also include obtaining, by the host device, a request for a communication session from a second device while the host device is conducting the second communication with the first device over the second network. In addition, the operations may include sending, by the host device, a request notification to the first device over the second network based on the host device conducting the second communication with the first device. The request notification may notify the first device of the request.
According to one or more aspects of the present disclosure, operations related to selecting a transcription generation technique may be disclosed. In some embodiments, the operations may include obtaining multiple user ratings that each correspond to a different one of multiple transcriptions. Each transcription may be obtained using a first transcription generation technique and may correspond to a different one of multiple communication sessions. The operations may further include selecting, for a subsequent communication session that occurs after the multiple communication sessions, a second transcription generation technique based on the user ratings. In addition, the operations may include providing the subsequent transcription to a device during the subsequent communication session.
G10L 19/00 - Techniques d'analyse ou de synthèse de la parole ou des signaux audio pour la réduction de la redondance, p.ex. dans les vocodeurs; Codage ou décodage de la parole ou des signaux audio utilisant les modèles source-filtre ou l’analyse psychoacoustique
G10L 15/01 - Estimation ou évaluation des systèmes de reconnaissance de la parole
G10L 15/32 - Reconnaisseurs multiples utilisés en séquence ou en parallèle; Systèmes de combinaison de score à cet effet, p.ex. systèmes de vote
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
G10L 15/26 - Systèmes de synthèse de texte à partir de la parole
A method may include obtaining audio data originating at a first device during a communication session between the first device and a second device and providing the audio data to a first speech recognition system to generate a first transcript based on the audio data and directing the first transcript to the second device. The method may also include in response to obtaining a quality indication regarding a quality of the first transcript, multiplexing the audio data to provide the audio data to a second speech recognition system to generate a second transcript based on the audio data while continuing to provide the audio data to the first speech recognition system and direct the first transcript to the second device, and in response to obtaining a transfer indication that occurs after multiplexing of the audio data, directing the second transcript to the second device instead of the first transcript.
According to one or more aspects of the present disclosure, operations may include obtaining multiple microphone signals derived from a microphone array that includes a multiple omnidirectional microphones. Each of the microphone signals may be derived from a different microphone of the microphone array. The operations may further include determining whether the microphone signals include noise, such as wind noise, based on two or more of the plurality of microphone signals. In addition, the operations may include generating an output signal based on a beamformed signal or a reduced-noise signal based on whether the microphone signals are determined to include noise.
A method to transcribe communications may include obtaining, during a communication session, audio that includes a voice of a user participating in the communication session. The communication session may be configured for verbal communication. The method may further include establishing a network connection with a transcription system and sending the audio to the transcription system. In some embodiments, the transcription system may be configured to generate a transcript of the audio. The method may also include obtaining the transcript of the audio from the transcription system during the communication session and monitoring the audio to determine when the voice is inactive. In some embodiments, in response to the voice being inactive, the method may include stopping the sending of the audio to the transcription system while maintaining the communication session.
A method including obtaining, at a device, a request from a user to play back a stored message that includes audio. In response to obtaining the request, the method includes directing the audio of the message to a transcription system from the device. The transcription system generates text that is a transcription of the audio in real-time. The method further includes obtaining, at the device, the text from the transcription system and presenting the text generated by the transcription system in real-time. In response to obtaining the text from the transcription system, the method includes buffering the audio stream before sending to the speaker, such that the text as presented is substantially aligned with the audio.
A telephone system may include a telephone receiver and a base unit. The telephone receiver may include a first electrical contact and a second electrical contact configured to be electrically grounded. The first electrical contact may be either coupled to the second electrical contact or electrically floating. The base unit may be configured to be coupled to the telephone receiver over a wired connection. The base unit may be configured to electrically ground the second electrical contact by way of the wired connection. The base unit may also be configured to determine an identification of the telephone receiver based on whether the first electrical contact is electrically grounded or electrically floating.
H04M 1/03 - Caractéristiques de structure des microphones ou écouteurs, p.ex. appareils téléphoniques portatifs
H04R 1/22 - Dispositions pour obtenir la fréquence désirée ou les caractéristiques directionnelles pour obtenir la caractéristique de fréquence désirée uniquement
H04R 3/04 - Circuits pour transducteurs pour corriger la fréquence de réponse
A computer-implemented method to populate an electronic record may include generating first transcript data of first audio of a first speaker during a conversation between the first speaker and a second speaker. The method may also include generating second transcript data of second audio of the second speaker during the conversation and identifying one or more words from the first transcript data as being a value for a record field based on the identified words corresponding to the record field and the one or more words being from the first transcript data and not being from the second transcript data. The method may further include providing the identified words to an electronic record database as a value for the record field of a user record of the first speaker.
According to one or more aspects of the present disclosure, operations may include accessing an audiovisual file of an audiovisual presentation that includes an audio track that includes audio data and a video track that includes video data. The operations may also include generating an audio stream of the audio data that mimics the audio data as being sequentially obtained from audio being captured in real-time. Further, the operations may include generating a video stream of the video data that mimics the video data as being sequentially obtained from video being captured in real-time. Moreover, the operations may include providing the audio stream and the video stream to a system Web Real-Time Communication (WebRTC) client of a system. In addition, the operations may include communicating, from the system WebRTC client, the audio stream and the video stream to a user-device WebRTC client of a user device using WebRTC protocols.
A computer-implemented method to select a user profile is disclosed. The method may include obtaining, from a first device, a communication attempt at a user device. The method may further include obtaining first device data associated with the communication attempt and with the first device. The method may also include comparing the first device data with multiple data elements of each of multiple user profiles associated with the user device. The method may further include selecting a user profile of the multiple user profiles that includes the data element that matches the first device data in response to the first device data matching a data element of the multiple data elements. The method may also include loading an audio profile for the selected user profile on the user device.
A computer-implemented method to establish communication between devices is provided. The method may include obtaining a request for a communication session at a communication system from a first device. The request may include an identifier associated with the first device. The method may further include obtaining data associated with a user associated with the first device based on the identifier in the request. The data may include: a medical condition of the user and a location of the user. In response to obtaining the request, the method may include selecting a second device of multiple second devices associated with the communication system to participate in the communication session. The second device may be selected based on the medical condition of the user and a location of the user. The method also include establishing, by the communication system, the communication session with the selected second device.
A method to transcribe a communication session may include establishing a communication session between a first device and a second device such that first device audio is sent from the first device to the second device and second device audio is sent from the second device to the first device. The method may also include generating first transcript data that may include a transcription of the first device audio. The method may also include generating, in substantially real-time, second transcript data that may include a transcription of the second device audio. The generation of the first transcript data may not occur in substantially real-time such that the generation of the first transcript data is delayed from the generation of the second transcript data. The method may also include routing the second device audio to the first device and routing the first device audio to the second device.
A method of device to device communication is provided. The method may include obtaining a request for a communication session at a communication system from a first device. The method may further include obtaining profile data of a user associated with the first device and in response to obtaining the request, selecting a second device of multiple second devices to participate in the communication session using the profile data. In some embodiments, the method may also include establishing the communication session between the first device and the second device using the communication system and generating transcript data of the second device audio. The method may also include sending the transcript data and the second device audio to the first device for presentation of the transcription of the second device audio by the first device.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p.ex. pour le traitement simultané de plusieurs programmes
A computer-implemented method to integrate audiogram data into a device may include obtaining audiogram data including a first amplification value for each of multiple first frequencies. In some embodiments, the first amplification values may be configured to compensate for hearing loss of a user. The method may also include translating the audiogram data to amplification settings for multiple audio frequencies. A number of the multiple audio frequencies may be less than a number of the multiple first frequencies. The method may further include associating the amplification settings with a user profile of the user in a transcription system and directing the amplification settings from the transcription system to a device associated with the user profile. The method may also include applying the amplification settings to audio output by the device.
A method to adjust a phone number is provided. The method may include receiving a first phone call at a telephonic device and obtaining a phone number from the first phone call. In some embodiments, the phone number may identify an origin of the first phone call. The method may further include prepending a digit to the phone number and storing the phone number with the prepended digit in a memory in the telephonic device. In some embodiments, the method may further include using the stored phone number to initiate automatic placement of the second phone call.
A computer-implemented method to provide transcriptions of an audio communication session is disclosed. The method may include receiving audio data at a first device from a second device over a first wireless network connection of a first wireless network type and providing the audio data to a speaker of the first device for output of the audio data. The method may further include encoding the audio data at the first device based on a second wireless network type and transmitting the encoded audio data from the first device over a second wireless network of the second wireless network type.
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