The present disclosure provides for a computer-implemented method for handling communications across tabs. The method comprises detecting a first communication via a first tab within an application; identifying an initiation of a second communication via a second tab within the application; and responsive to identifying the initiation, causing to pull the first communication from the first tab to the second tab such that the first communication and the second communication are carried out via the second tab.
A computer-implemented method for recording, comprising: transcribing a content of a conference session using a conferencing system, determining a topic from the content of the conference session, determining a timestamp for the topic from the content using the conferencing system, determining a snippet from the content, assigning the snippet to the topic and rearranging the snippet based on the topic and the timestamp within the conferencing system.
G11B 27/02 - Montage, p.ex. variation de l'ordre des signaux d'information enregistrés sur, ou reproduits à partir des supports d'enregistrement ou d'information
G11B 27/10 - Indexation; Adressage; Minutage ou synchronisation; Mesure de l'avancement d'une bande
A method includes detecting a modification to one chat message that forms a modified one chat message. Subsequent chat messages that are posted after the one chat message has been posted are processed. The method includes automatically identifying a chat message from the subsequent chat messages that has a dependency on the one chat message. The method also includes automatically determining whether a content of the chat message from the subsequent chat messages is impacted by the modified one chat message.
A computer-implemented method for dynamically disabling an end-to-end encryption session within an online meeting session is provided. The method comprises engaging in an online meeting session in which an end-to-end encryption session is enabled. The method further comprises sending, to a key orchestration server, a first encrypted message in which the contents of the first encrypted message are instructions to disable the end-to-end encryption session. The method further comprises receiving, from the key orchestration server, a second encrypted message that indicates that a participant has initiated disabling of the end-to-end encryption session. In response to receiving the second encrypted message disabling the end-to-end encryption session while maintaining the online meeting session.
A method includes receiving a video data associated with a user in an electronic conference. The method further includes receiving an audio data associated with the user in the electronic conference. It is appreciated that the video data is processed to determine one or more actions taken by the user, and wherein the processing identifies a physical surrounding of the user. The method further includes identifying a portion of the audio data to be suppressed based on the one or more actions taken by the user during the electronic conference and further based on the identification of the physical surrounding of the user.
A method for improving communications in a digital collaboration environment by receiving a communication directed to a first user, determining that the first user is unavailable, in response to determining that the first user is unavailable, determining a second user based on an attribute, and notifying the second user about the communication directed to the first user.
Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.
The present disclosure provides systems and methods for managing meeting notes. In accordance with some embodiments, a method is provided that includes receiving nonverbal cue information associated with one or more meeting participants, determining an engagement level for each of the one or more meeting participants based on emotional information associated with the nonverbal cue information, composing meeting notes based on the determined engagement level for each of the one or more meeting participants, and storing the meeting notes.
G06K 9/00 - Méthodes ou dispositions pour la lecture ou la reconnaissance de caractères imprimés ou écrits ou pour la reconnaissance de formes, p.ex. d'empreintes digitales
A method for improving Voice over Internet Protocol (VoIP) call quality is disclosed. The method includes detecting, at a first computing device, a delay in receiving content data during a first media exchange. The first media exchange uses a first port. The method further includes automatically selecting a second port. The method also includes sending a port change notification featuring a port number of the second port to a second computing device. In some embodiments, the method further includes initiating a second media exchange using the second port.
A computer-implemented method and system for, using a camera, detecting a gesture during a video stream; using a computing device, generating a digital drawing that corresponds to the gesture and storing the digital drawing in a database as a gesture layer; using the computing device, combining the gesture layer with the video stream to generate a gesture visualization; and using the computing device, causing the gesture visualization to be displayed in one or more displays of one or more other computing devices.
G06F 3/0488 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] utilisant des caractéristiques spécifiques fournies par le périphérique d’entrée, p.ex. des fonctions commandées par la rotation d’une souris à deux capteurs, ou par la nature du périphérique d’entrée, p.ex. des gestes en fonction de la pression exer utilisant un écran tactile ou une tablette numérique, p.ex. entrée de commandes par des tracés gestuels
H04N 21/4788 - Services additionnels, p.ex. affichage de l'identification d'un appelant téléphonique ou application d'achat communication avec d'autres utilisateurs, p.ex. discussion en ligne
11.
SYSTEMS AND METHODS FOR RECOGNIZING USER INFORMATION
A conferencing system is configured, for an interval of time, to receive time-dependent input data from a first user, the time-dependent input data obtained via a capturing device. The conferencing system is configured to receive profile data for the first user, analyze the time-dependent input data and the profile data for the first user using a computer-based model to obtain at least one classifier score for a classifier of a reaction of the first user, and transmit the at least one classifier score for the classifier to a second user.
G06F 16/435 - Filtrage basé sur des données supplémentaires, p.ex. sur des profils d'utilisateurs ou de groupes
G06K 9/00 - Méthodes ou dispositions pour la lecture ou la reconnaissance de caractères imprimés ou écrits ou pour la reconnaissance de formes, p.ex. d'empreintes digitales
12.
SYSTEMS AND METHODS FOR RECOGNIZING A SPEECH OF A SPEAKER
Systems, methods, and computer readable media comprising instructions executable by a processor, for recognizing speech within a received audio signal segment the audio signal to isolate the speech based on a speaker audio profile, determine from the audio signal a command, a first score reflecting confidence in determining the command, and a second score reflecting a potential error in determining the command, and cause the command to be executed if the first score is above a first threshold value and the second score is below a second threshold value.
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for evaluating the quality of a communication session. One of the methods includes identifying, by a communication system, a communication session between one or more users of the communication system, wherein, during the communication session, session data is routed between a first communications device of a first user of the communication system and one or more other communications devices along a communication path; obtaining, from each of a plurality of communication nodes along the communication path, quality data relating to a quality of the communication session at the communication node; generating, using the quality data, a model input to a quality score machine learning model, wherein the quality score machine learning model is trained to receive the model input and to generate a model output that defines an estimated quality score that characterizes the quality of at least a portion of the communication session; and providing the model input as input to the quality score machine learning model to generate the estimated quality score for at least the portion of the communication session.
The present disclosure relates to systems and methods for enabling participants in a communication session having shared content to express an interest in the shared content. In one implementation, the system may include a memory storing instructions and a processor configured to execute the instructions. The instructions may comprise instructions to receive an indication that a participant has expressed interest in the shared content, determine a location of the shared content associated with the received indication, and send a notification to at least one of the other participants about the expressed interest and the determined location of the shared content. Accordingly, other participants may receive a more precise notification than in previous systems.
G06F 3/0484 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] pour la commande de fonctions ou d’opérations spécifiques, p.ex. sélection ou transformation d’un objet, d’une image ou d’un élément de texte affiché, détermination d’une valeur de paramètre ou sélection d’une plage de valeurs
15.
SYSTEMS AND METHODS FOR GENERATING APPLICATION DATA FROM CALL DATA
RINGCENTRAL , INC., (A DELAWARE CORPORATION) (USA)
Inventeur(s)
Zhuk, Alexey Petrovich
Dzyubenko, Aleksei Nikolaevich
Anisimov, Ivan Gennadievich
Abrégé
Systems and methods are provided for generating application data from call data. In one implementation, a method includes acquiring call data from a call-data source with a call-data aggregator; modifying a portion of the call data with a call-data modifier; and generating application data from the portion of the call data. Application data may be configured for diagram generation. The diagram may graphically indicate call volume in branches of an interactive voice response (IVR) system map. The diagram may be a flow diagram including a connector associated with a branch of the IVR system map and the connector may have a width proportional to a call volume in the branch of the IVR system map. The diagram may indicate call-portion durations, which may be associated with a phase of a call and which may have a color associated with a phase of a call.
A computer-implemented method for providing an input suggestion for a user is disclosed. The computer-implemented method may include identifying an intended recipient of an electronic message input by the user; identifying a location associated with the user and a time associated with the electronic message input by the user; determining the input suggestion for the user based on an input profile of the intended recipient, the location, and the time; and outputting the input suggestion via a user device associated with the user.
An electronic message thread management system is disclosed. The electronic message thread management system may include a memory and at least one processor. The at least one processor may be configured to analyze an electronic message thread to differentiate among a plurality of subjects reflected in the electronic message thread, using at least a timestamp associated with each message included in the electronic message thread; designate each message in the electronic message thread according to one or more of the different subjects; and provide messages in the electronic message thread based on the designation of the messages.
A first communication is provided for use in a video conference session with a second communication portal via a network. The first communication portal may be configured to transmit live video stream of a participant through the second communication portal for presentation on a display thereof, and to a receive control instruction the participant to stop transmitting live video stream. The first communication portal may also be configured to selectively transmit a video clip showing the participant for playback on the display based on the received control instruction.
Systems and methods are disclosed for improving transmission of media data contained in data packets in a media session established over a network. According to certain embodiments, a first server can determine that at least one media quality metric associated with the media session is below one or more pre-determined thresholds, the at least one media quality metric being indicative of a media quality. The first server can also obtain identification information associated with the media session, provide the identification information to a second server, receive, from the second server data, related to a transmission of data packets, and media data contained in the data packets. The first server can determine configurations based on the received data related to a transmission of data packets. At least one of the first and second servers can be configured based on the determined configurations to provide a pre-determined media quality.
H04N 21/647 - Signalisation de contrôle entre des éléments du réseau et serveur ou clients; Procédés réseau pour la distribution vidéo entre serveur et clients, p.ex. contrôle de la qualité du flux vidéo en éliminant des paquets, protection du contenu contre une modification non autorisée dans le réseau ou surveillance de la charge du résea
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for estimating distributed consumption of a quota. One of the methods includes receiving, by a first request processing server, a request having one or more specified characteristics; identifying a quota; determining, by the first request processing server, an actual number of requests having the one or more characteristics received by the first request processing server since a most recent synchronization with a parent server; generating, by the first request processing server, a current estimated total number of requests having the one or more characteristics that have been received; determining, by the first request processing server, that the quota has not been reached; and approving, by the first request processing server, the received request.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p.ex. pour le traitement simultané de plusieurs programmes
G06F 15/173 - Communication entre processeurs utilisant un réseau d'interconnexion, p.ex. matriciel, de réarrangement, pyramidal, en étoile ou ramifié
G06F 21/00 - Dispositions de sécurité pour protéger les calculateurs, leurs composants, les programmes ou les données contre une activité non autorisée
21.
SYSTEMS AND METHODS FOR DETERMINING ROUTING INFORMATION FOR A NETWORK REQUEST
Systems and methods are disclosed for processing a request for network resources in a network comprising at least one endpoint a first pool of destinations. According to certain embodiments, a first request is received from an endpoint. A determination of whether to validate a first destination identifier associated with the first request is made based on at least one of a first timestamp and a first pool identifier associated with the first request. If it is determined to validate the first destination identifier, a target destination identifier is determined, and the first request is forwarded based on the target destination identifier. The requested network resource is received, and is transmitted to the endpoint.
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for processing voice calls received by a mobile device. One of the methods includes receiving, by a mobile device configured with a plurality of voice calling applications, a first incoming voice call through a first voice calling application of the plurality of voice calling applications; determining that, when the first incoming voice call is received, a second voice call is ongoing through a second, different voice calling application of the plurality of voice calling applications; selecting a processing rule that applies to the first voice calling application and the second voice calling application from a set of one or more processing rules; and processing the first incoming voice call in accordance with the selected processing rule.
Techniques are described for managing phone numbers associated with a telephony system to reduce the likelihood that calls or transmissions directed to a subscriber or endpoint to which a phone number was previously assigned are received by a new subscriber or endpoint to which that number is reassigned.
Methods, systems, and apparatus, including computer programs encoded on a computer-readable storage medium for persistent format conversions. One of the methods includes receiving an original communication to be routed from a first user to a second user, wherein the original communication is received in a first format; converting, based a format conversion rule, the original communication into a second, different format; routing the original communication to the recipient in the second format; receiving a response communication related to the original communication and to be routed from the second user to the first user; and based on determining that the response communication is responsive to the original communication, converting the response communication into the first format prior to routing the communication to the first user.
H04L 12/893 - Dissociation de connexion, p.ex. dissociation par adresse IP
H04L 12/911 - Contrôle d’admission au réseau et allocation de ressources, p.ex. allocation de bande passante ou renégociation en cours de communication
G06F 15/173 - Communication entre processeurs utilisant un réseau d'interconnexion, p.ex. matriciel, de réarrangement, pyramidal, en étoile ou ramifié
A hosted private branch exchange (PBX) system is provided that includes: non-transitory storage that includes subscriber identifying information that identifies a subscriber to a message routing service; non-transitory storage that includes distribution rules information associated with the identified subscriber; and a message management server configured to receive a message sent over the Internet to the identified subscriber and to send the message over the Internet to one or more devices according to the distribution rules associated with the identified subscriber.
H04M 1/64 - Dispositions automatiques pour répondre aux appels; Dispositions automatiques pour enregistrer des messages pour abonnés absents; Dispositions pour enregistrer des conversations
Systems, methods, and computer program products for providing cross-platform presence are described. In some implementations, a cross-platform presence server can be provided that allows a caller to accurately assess the availability and other similar status of a callee by evaluating a device status of a plurality of communication devices associated with the callee. The cross-platform presence server can then determine, based on these device statuses, whether a callee is available. The availability of the callee can subsequently be displayed to the caller (e.g., on the caller's phone), or any other individuals who have been granted permission by the callee to be notified of the callee's availability.
Techniques are described which simplify and/or automate many of the tasks associated with the configuration, deployment, and management of network resources to support cloud-based services.
G06F 15/173 - Communication entre processeurs utilisant un réseau d'interconnexion, p.ex. matriciel, de réarrangement, pyramidal, en étoile ou ramifié
G06F 9/06 - Dispositions pour la commande par programme, p.ex. unités de commande utilisant des programmes stockés, c. à d. utilisant un moyen de stockage interne à l'équipement de traitement de données pour recevoir ou conserver les programmes
29.
PROVISIONING INTERFACES FOR ACCESSING VIRTUAL PRIVATE BRANCH EXCHANGE SERVICES THROUGH A MOBILE DEVICE
Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at anytime. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment.
Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.
Systems, methods and computer program products for generating and displaying various user interfaces for configuring one or more call handling rules associated with managing virtual PBX services rendered at an extension are described. The user interfaces can be used to configure virtual PBX services for a single- or multi-extension environment. The virtual PBX services can provide, for example, a main number, and calls made to the main number can be managed according to one or more sets of call handling rules associated with the virtual PBX services and which can be configured through the user interfaces. The user interfaces can be web-based interfaces accessible through a browser, and can be accessed only after a user or administrator has setup and activated the virtual PBX services.
Systems, methods and computer program products for processing a call as between a mobile device and a linked base telephone system are described. A phone docking station allows the mobile device to be linked to the base telephone system. Features of either the mobile device or the base telephone system may be used to support a call. For example, through the phone docking station, one or more features and functions of the mobile device may be enabled on or supported by the base telephone system.
H04W 88/04 - Dispositifs terminaux adapté à la retransmission à destination ou en provenance d'un autre terminal ou utilisateur
H04W 92/10 - Interfaces entre des dispositifs formant réseau hiérarchiquement différents entre un dispositif terminal et un point d'accès, c. à d. interface hertzienne sans fil
Methods, systems, apparatus including computer program products having instructions for porting numbers are provided. In one example system and method, a vPBX system can receive a request from a user to port an existing phone number to the vPBX system. The vPBX server can identify a porting authentication template, based on the requirements of an existing service provider. The vPBX server generate a fax document on the retrieved template. The vPBX server can populate the generated fax document with user information. The vPBX server can receive a user's hand signature from a touch-screen interface of a mobile device. The vPBX server can authenticate the fax document with the received signature, and transmit the authenticated fax document to the existing service provider. The vPBX server can provide the user with a temporary line number with forwarding functions until porting is completed.
Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.
A fax document can be either uploaded to a fax server in a vPBX network or generated dynamically. For dynamic generation, pre-configured templates can be stored either on a mobile device or on a fax server. A user can use a mobile device connected to a vPBX network as a controlling device to direct generation of faxes on a fax server. The generation of faxes can be customized based on a geographic location of the mobile device. The generated fax can be downloaded onto a mobile device. The user can digitally sign the fax using a touch-screen input device on the mobile device. The digitally signed fax can be transmitted to a destination device.
Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. The vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).
H04W 64/00 - Localisation d'utilisateurs ou de terminaux pour la gestion du réseau, p.ex. gestion de la mobilité
H04W 40/20 - Sélection d'itinéraire ou de voie de communication, p.ex. routage basé sur l'énergie disponible ou le chemin le plus court sur la base de la position ou de la localisation géographique
System, apparatus, computer program products and methods for preventing fraud attacks (e.g., on a virtual PBX service provider) are disclosed. In some implementations, a set of fraud evaluation processes are performed, an overall fraud evaluation score is incremented as each of the set of fraud evaluation processes are performed and a step result is obtained. A user request (e.g., account activation) can be denied or accepted based on the overall fraud evaluation score. In some implementations, the set of fraud evaluation processes can include one or more of: an internal fraud evaluation process, a process for checking multiple trial accounts associated with a common account parameter, a process for geolocation verification of multiple account parameters, a process for device type verification for a contact phone number, a process for credit card verification, and a process for placing a contact number verification call.
G06Q 50/00 - Systèmes ou procédés spécialement adaptés à un secteur particulier d’activité économique, p.ex. aux services d’utilité publique ou au tourisme
A mobile device can be assigned to an extension configured as a Queue Agent ("QA") in a call-queuing enabled virtual private branch exchange (vPBX). This and other mobile or fixed devices can be interconnected to form a virtual call center. Each extension can be assigned various rules, which specify how the incoming calls are answered at the extension and how calls in the call queue are selected for answering by the QA. As part of the rules, the vPBX system forwards calls from a call queue to the QA based on QA's availability status. If a location-aware mobile device is associated with the QA, the vPBX system can determine the QA's availability status based on a geographic location of the mobile device. A most geographically proximate agent can be selected for answering the call.
H04W 40/20 - Sélection d'itinéraire ou de voie de communication, p.ex. routage basé sur l'énergie disponible ou le chemin le plus court sur la base de la position ou de la localisation géographique
A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.
H04L 12/66 - Dispositions pour la connexion entre des réseaux ayant différents types de systèmes de commutation, p.ex. passerelles
H04L 12/28 - Réseaux de données à commutation caractérisés par la configuration des liaisons, p.ex. réseaux locaux [LAN Local Area Networks] ou réseaux étendus [WAN Wide Area Networks]
H04M 3/30 - Test de service automatique pour les lignes d'abonnés
A positioning system (e.g., GPS) integrated in, or coupled to, a mobile device determines the position of the mobile device. An availability status manager (ASM) in a vPBX acquires the position of the mobile device. The ASM can contain rules on how to route or otherwise control incoming phone calls based on availability status of one or more mobile devices in the vPBX network. When a call is received by the vPBX, the ASM determines the availability status of the receiving mobile device based on the geographic location of the receiving mobile device. The ASM then routes the call to the receiving mobile device, to another mobile device, or to a landline based on the availability status of the receiving mobile device and the availability status based rules.
H04W 40/20 - Sélection d'itinéraire ou de voie de communication, p.ex. routage basé sur l'énergie disponible ou le chemin le plus court sur la base de la position ou de la localisation géographique
H04W 64/00 - Localisation d'utilisateurs ou de terminaux pour la gestion du réseau, p.ex. gestion de la mobilité
41.
INSTANT ACTIVATION AND PROVISIONING FOR TELECOMMUNICATION SERVICES ON A MOBILE DEVICE
Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP.
System and methods for providing telecommunication functions on a mobile device are disclosed. An inbound call request is received, a call control interface is presented for a user to choose among a plurality of communication modes by which an inbound call is to be established. Call control data selecting a mode of communication is received through the call control interface. Communication is established according to the selected mode of communication. An outbound call request identifying a callee device is send from a mobile device through a packet network to a telecommunication service provider, and a call connection from the mobile device to the telecommunication service provider is established through the telecom network. The telecommunication service provider places a call to the callee device and combines the call connection from the mobile device to the connection to the callee device to establish a single joint call connection.
Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and interfaces, and more particularly, to systems, devices and methods to activate telecommunications services. For example, a method may include configuring configuration data for a user account, the configuration data specifying a subset of telecommunications services for one or more user accounts, presenting in an interface an identifier for accessing the subset of telecommunications services, receiving data representing a request to activate the subset of telecommunications services associated with the identifier, the data representing the request including a user identification number, and activating the user account to include the subset of the telecommunications services, wherein configuring the configuration data occurs prior to presenting the identifier.
Examples of inbound call identification and management are described including a call management system that includes one or more repositories that can include data representing call action policies and data representing attributes associated with the caller devices and the callee devices. Further, the call management system can include one or more computing devices that include a call identifier ('IDer') configured to characterize the attributes of the caller devices to form characterized attributes, a call management system controller configured to match the characterized attributes against routing criteria specified in the data representing the call action policies, and a call management system router configured to route calls from the caller devices to the callee devices responsive to a match between the characterized attributes and the routing criteria.
Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to provisioning electronic fax messages in a communication network including packetized and/or synchronous communications. According to one embodiment, a messaging can receive data representing an electronic document in a file format into a messaging system, convert fax components to a fax compatible format including the electronic document in the file format to form converted fax components, determine whether to generate an electronic facsimile to include the fax components as a pre-rendered electronic facsimile, and transmit the electronic facsimile as the pre-rendered electronic facsimile.
brevets
